Background

In the past, efforts to implement mobile business productivity solutions—helping people organize, manage and communicate—have been derailed due to the limitations of data-only interfaces, networks, handset display and keyboard capabilities. Difficulties in setting up access to, and overcoming security concerns about corporate information, have added to the challenges. While carriers are now rolling out high performance networks, the handset, interface and other limitations still remain roadblocks for adoption of data-only solutions.

In addition, despite the permeation of mobile phone usage by corporate users, revenues for wireless carriers have not been increasing. As a result, carriers are even more motivated to provide higher value services as a way to increase revenues per business subscriber. Corporations too are eager to extend their intranet applications and communications infrastructure out to their employees’ mobile handsets, while still maintaining control of their corporate data.

Vialto’s voice enabled carrier-grade applications suite provides business productivity on-the-go via secure voice-driven multimodal access to corporate information, thereby eliminating these legacy restrictions. The Vialto software aggregates and extends enterprise information sources while leaving corporate data securely behind the firewall.

Seamless Access To Data Behind the Firewall

Vialto’s solution allows voice-driven multimodal interfaces to corporate data behind the firewall, eliminating both performance and usability problems of past WAP-based attempts to offer similar solutions.

Vialto’s application suite exploits existing messaging, network and telecommunications infrastructures along with today’s handsets, delivering two-way interactive multimodal access to corporate and personal information. While Vialto fully leverages developments such as packet data, voice over packet, MMS, and 3G, ubiquity is achieved through a complete, secure, high-performance and rich interaction by voice, SMS and WML over existing 2G and 2.5G wireless networks and enterprise PBXs.

Vialto’s suite is architected for enterprises and service providers with all the capabilities to serve large-scale deployments in a reliable, scalable and manageable fashion, with the lowest total cost of ownership. Vialto’s solution is distributed as a software license, is network and device independent. The suite, which be delivered a la carte in multiple service packages, is configurable and extensible, and can be branded to suit the needs of the operator.

Vialto’s applications can be delivered by the enterprise or service provider as individual service packages such as email access, contact management, schedule management, and voice activated dialing. Email access to multiple systems such as POP, IMAP, Microsoft Exchange, Lotus, and so forth is supported. In addition, Enterprise data remains secured behind the firewall; Vialto Server may be placed in the carrier network and use SSL or other encrypted mechanisms to retrieve data. The suite’s extensibility and Vialto's development toolkit allow quick and seamless integration with Microsoft Exchange and many other enterprise applications and databases.

Enhanced Productivity for Mobile Professionals

Mobile professionals cannot wait until the end of the day to synchronize their appointments, respond to email, and access other corporate information. Up-to-the minute accuracy is critical to providing customer responsiveness in today’s environment. The Vialto application suite is tailored for professionals on the road to organize, manage and communicate better, whether they work for large or small corporations. A natural language interface virtually eliminates training issues and offers an easy-to-use means for the mobile professional to send and receive information in real-time. Using Vialto, these users will be more productive, more responsive to customers, and less dependent on administrative support.
 
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