In the past, efforts to implement
mobile business productivity solutions—helping people organize,
manage and communicate—have been derailed due to the limitations
of data-only interfaces, networks, handset display and keyboard
capabilities. Difficulties in setting up access to, and overcoming
security concerns about corporate information, have added
to the challenges. While carriers are now rolling out high
performance networks, the handset, interface and other limitations
still remain roadblocks for adoption of data-only solutions.
In addition, despite the permeation
of mobile phone usage by corporate users, revenues for wireless
carriers have not been increasing. As a result, carriers are
even more motivated to provide higher value services as a
way to increase revenues
per business subscriber. Corporations too are eager to extend
their intranet applications and communications infrastructure
out to their employees’ mobile handsets, while still maintaining
control of their corporate data.
Vialto’s voice enabled carrier-grade
applications suite provides business productivity on-the-go
via secure voice-driven multimodal access to corporate information,
thereby eliminating these legacy restrictions. The Vialto
software aggregates and extends enterprise information sources
while leaving corporate data securely behind the firewall.
Seamless Access To Data Behind the Firewall
Vialto’s solution allows voice-driven
multimodal interfaces to corporate data behind the firewall,
eliminating both performance and usability problems of past
WAP-based attempts to offer similar solutions.
Vialto’s application suite exploits
existing messaging, network and telecommunications infrastructures
along with today’s handsets, delivering two-way interactive
multimodal access to corporate and personal information. While
Vialto fully leverages developments such as packet data, voice
over packet, MMS, and 3G, ubiquity is achieved through a complete,
secure, high-performance and rich interaction by voice, SMS
and WML over existing 2G and 2.5G wireless networks and enterprise
PBXs.
Vialto’s suite is architected for
enterprises and service providers with all the capabilities
to serve large-scale deployments in a reliable, scalable and
manageable fashion, with the lowest total cost of ownership.
Vialto’s solution is distributed as a software license, is
network and device independent. The suite, which be delivered
a la carte in multiple service packages, is configurable and
extensible, and can be branded to suit the needs of the operator.
Vialto’s applications can be delivered
by the enterprise or service provider as individual service
packages such as email access, contact management, schedule
management, and voice activated dialing. Email access to multiple
systems such as POP, IMAP, Microsoft Exchange, Lotus, and
so forth is supported. In addition, Enterprise data remains
secured behind the firewall; Vialto Server may be placed in
the carrier network and use SSL or other encrypted mechanisms
to retrieve data. The suite’s extensibility and Vialto's development
toolkit allow quick and seamless integration with Microsoft
Exchange and many other enterprise applications and databases.
Enhanced Productivity for Mobile Professionals
Mobile professionals cannot wait until the end of the day to
synchronize their appointments, respond to email, and access
other corporate information. Up-to-the minute accuracy is critical
to providing customer responsiveness in today’s environment.
The Vialto application suite is tailored for professionals on
the road to organize, manage and communicate better, whether
they work for large or small corporations. A natural language
interface virtually eliminates training issues and offers an
easy-to-use means for the mobile professional to send and receive
information in real-time. Using Vialto, these users will be
more productive, more responsive to customers, and less dependent
on administrative support.