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Vialto
Unveils Industry's First Multimodal Mobility Solution for Business
Professionals
Software
Creates New Revenue Opportunities for Wireless Carriers and Enhances
Productivity for Enterprises' Mobile Workforces
Nuance
V-World, Orlando, Florida. April 30, 2002 Vialto Corp., the premier
multimodal applications company, today announced Vialto Server for
Carriers. Vialto Server creates new revenue opportunities
for wireless carriers by enabling them to offer subscription services
to business professionals that dramatically improves mobile productivity.
The highly cost-effective solution also empowers enterprise workforces
by providing them seamless interaction with corporate applications
while away from the office. The new product complements the
Vialto Server for Enterprises offering that has been available to
businesses since 2001.
Mobile
professionals regularly lose up to 20 minutes of every hour when
they are traveling because information is not accessible to them
or the device they are using is not appropriate for the situation
(for example, when they are driving). Vialto Server restores
that lost productivity by providing access to corporate and personal
information from any standard mobile phone. The Vialto Server
application suite eliminates the performance and usability limitations
of data-only access, through an intuitive voice-driven multimodal
interface that is optimized for business usage efficiency.
By deploying Vialto's solution for business subscribers, carriers
can increase revenues and gain competitive advantage by offering
secure, reliable access to corporate information behind an enterprise
firewall. More importantly, Vialto makes it easy for subscribers
to self-provision and configure access to their corporate systems
in a simple, yet completely secure manner.
“Interactive
access to enterprise information has become a necessity for mobile
professionals everywhere,” said Ramneek Bhasin, CEO and co-founder,
Vialto. “With Vialto, wireless carriers can now rapidly deploy
a highly configurable solution with the first multimodal user interface
that meets the needs of these valued subscribers. Vialto's
solution, hardened in enterprise rollouts, is architected for large-scale
deployments with reliability, scalability and manageability, and
with the lowest total cost of ownership.”
Integrated
with Vialto Server are a suite of productivity applications that
are based on the VoiceXML standard and incorporate a rich set of
features that aggregate personal and corporate information.
An industry first using a combination of intuitive voice commands
and SMS -- users can search for, retrieve, reply-to and forward
email; look up and forward contact information; voice-dial from
personal and corporate directories; retrieve and schedule appointments;
access intranet and corporate applications; and be proactively reminded
of meetings or alerted to calendar changes.
Vialto
incorporates advanced features that speed adoption of these add-on
services by mobile professionals, including:
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Intelligent aggregation services allow data
to be accessed from multiple corporate information sources and
presented in a way that mimics natural human processing.
For example users can voice-dial from an aggregated personal
directory, corporate directory and corporate yellow pages, without
having to switch between them to locate the person or business
being called.
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Flexible e-Mail Summary and Query options
make email access over the phone a viable solution. E-mail summary
provides a simple and efficient way to get a complete picture
of the user's inbox. Querying by time, priority, person or subject,
enables subscribers to productively locate, gather and dispatch
messages instead of the traditional approach of sequentially
sorting through them.
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Multimodal facilities extend the utility
of both voice interfaces and SMS, allowing users to simply send,
receive and share real business data in a meaningful and timely
manner, for example, by forwarding details of a newly scheduled
meeting to other people.
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Real-time, secure access to corporate and
personal information, through enterprise firewalls, eliminates
the need for users to specifically synchronize with their devices
before they leave the office.
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Easy self-provisioning, an optional capability,
allows users to get connected to the service without requiring
IT to configure the system for them |
”Most
of our customers who are looking at mobile access solutions are
finding it very cost-effective to deploy a solution such as Vialto,
since it works from their existing cell phones”, said Mark Cabot,
Managing Director of Northern California for Allin Corp., a leading
Microsoft Gold Certified Solution Provider focused on IT infrastructure
and Application Development solutions. “Vialto's application
suite complements special purpose, e-mail centric mobile devices
such as Blackberry™ quite elegantly, especially in areas where you
quickly want to get to a contact, appointment or critical email.
Not only has it been of tremendous help to me personally, as I spend
a lot of time in the car with metro driving, but also to our customers
with large sales and services forces. These corporate users find
the Vialto solution compelling and extremely cost effective for
deployment across entire mobile teams”.
Vialto
Server is engineered to support a large number of users. Dynamic
resource management (including ASR, TTS, SMS), a distributed application
architecture and support for both PSTN and VoIP networks, offer
carrier-grade scalability and the reliability necessary to readily
support a large subscriber base. Vialto's focus on manageability
has resulted in comprehensive monitoring and reporting options and
the ability for subscribers to self-provision, thereby reducing
installation and support costs. Vialto Server is extensible
through standards-based APIs, enabling access to additional data
sources, service re-branding and seamless integration with existing
infrastructure, including a carrier's billing and provisioning systems.
“Wireless
carriers and enterprises are realizing that the common user interface
to all wireless mobile devices, including conventional wireless
phones, is voice,” said William Meisel, President TMA Associates,
a leading industry analyst. “Vialto's carrier-grade applications
suite enlists the full power of the voice user interface rather
than simply tacking on speech recognition to a solution designed
for data.”
Pricing
and Availability
Vialto
Server for Carriers is available today for a variety of VoiceXML
platforms. This carrier grade solution is available to carriers
through Vialto's OEMs and carrier solution partners. Pricing
is available on request.
Vialto
Server for Enterprise optimized solutions is available to enterprises
from Vialto and Vialto's SI partners. Pricing is available on request.
About
Vialto
Vialto
is redefining business communications by providing compelling voice-driven
multimodal business productivity applications for mobile professionals.
Vialto's applications exploit emerging and existing messaging, telecommunications
and network infrastructures, coupled with today's handsets to deliver
two-way interactive multimodal access to corporate and personal
information. While Vialto fully leverages developments such
as packet data, voice over packet and 3G, ubiquity is achieved through
a complete, secure, high-performance and rich interaction by voice,
SMS, MMS and WML over existing 2.5G and 2G wireless networks and
handsets. Vialto's highly configurable software is architected
for wireless service providers and enterprises with all the capabilities
to serve large-scale deployments in a reliable, scalable and manageable
fashion, with the lowest total cost of ownership. Vialto's
solution is distributed as a software license on an OEM basis or
for network deployment and can be branded to suit the needs of enterprises,
platform and solution providers and wireless operators.
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